Hôtel des Roches ***
Privacy Policies
Confidentiality
Preamble
The publisher of this website is committed to ensuring that the collection and processing of user data are carried out lawfully, fairly, and transparently, and are limited to what is strictly necessary in accordance with the applicable regulations.
Identity of the Data Controller
The publisher of the website, as stated in the legal notice, is responsible for the processing of personal data. It is hereby agreed that the publisher undertakes not to disclose the collected data to any third party.
Data Collected
We collect the following data when you use our website:
- Personal data: Name, first name, email address, phone number, address, etc.
- Technical data: IP address, browser type, pages visited, cookies, etc.
- Transaction data: Payment information (processed via secure platforms).
Purposes of Data Processing
We use your data to:
- Manage your account and orders
- Respond to your requests and inquiries
- Send newsletters and promotional offers (with your consent)
- Improve user experience and analyze website statistics
- Ensure security and prevent fraud
Data Retention Period
Your data is retained as follows:
- Account data: Until your account is deleted
- Marketing data: Until you withdraw your consent
Recipients of the Data
We share your data only with:
- Our service providers (payment processing, hosting, email marketing, etc.)
- Competent authorities when required by law
Your Rights
You have the following rights regarding your data:
- Access and rectification
- Erasure (right to be forgotten)
- Objection to and restriction of processing
- Data portability
- Withdrawal of consent at any time
To exercise your rights, please contact us via our contact form. You may also lodge a complaint with the CNIL (www.cnil.fr) if you believe your rights are not being respected.
Cookie Management
A “cookie” is a small information file sent to the user’s browser and stored on their device (e.g., computer, smartphone) (hereinafter referred to as “Cookies”). This file will in no way damage the user’s device.
We use cookies to:
- Ensure the proper functioning of the website
- Analyze traffic and performance
- Provide targeted advertisements
You can disable cookies in your browser settings.
Data Security
We implement technical and organizational measures to ensure the security of your data (encryption, restricted access, security audits).
Changes to the Privacy Policy
We may modify this policy at any time to comply with legal developments. Any significant changes will be communicated to users.